Frequently Asked Questions
Report Related FAQ's
-
1. As a first-time visitor to the website, how can I establish confidence in the quality of your services?
Explore our website for relevant material and gain insights into our expertise and dedication to delivering exceptional service quality. Rest assured, our commitment to excellence, and client-centric approach all serve as testaments to the reliability and high standards you can expect from us.
-
2. In the event that I have further inquiries regarding the report or specific customization needs, how should I proceed?
Syndicated studies are designed to address a broad audience, should you require specific customizations or have additional inquiries about the report, we invite you to submit your query via the form provided on the report description page. Alternatively, you can reach out to our team via email at sales@marketmindpartners.com or by phone at +91 7057024343. They are available to assist you with any questions or customization requests you may have, ensuring that you receive the information and services tailored to your needs.
-
3. What steps can I take to ensure that my expectations are communicated with precision to the team?
Upon receiving your customization request, whether conveyed through email or a telephone conversation, it will be promptly relayed to our research team. After conducting a feasibility assessment, our dedicated research team will meticulously craft a consumer-centric study, aligning with your specified requirements. Additionally, if deemed necessary, the research team may seek to arrange a telephonic conference with you to further deliberate on customization needs and present viable solutions.
-
4. Could you please provide details regarding the pricing structure and estimated delivery timeline for a customized report?
The pricing structure and estimated delivery timeline for a customized report will be contingent upon the specific scope, complexity, and research requirements of your project. Additionally, Market Mind Partners offers an 10% complimentary customization on all our reports. For additional details, we kindly encourage you to reach out to our sales team for further information and assistance.
-
5. What should I do if the report I require is not included in the company's product catalogue?
Market Mind Partners maintains a comprehensive repository of reports and market updates, with some not being featured as standalone studies. Should you encounter challenges locating your desired content, we encourage you to reach out to our sales team either through email. You may also arrange for an analyst consultation or send us a message to initiate a discussion regarding your specific requirements.
Ordering & Delivery Related FAQ's
-
1. What is the process for procuring a report?
Selection: Choose the desired reports you wish to purchase.
Payment: Complete the payment process through either online purchase or wire transfer.
Invoice: You will receive an invoice from us. For wire transfers, please ensure the purchase contract is duly signed.
Delivery: Our dispatch team will promptly share the selected report within a window of 4 to 48 hours. Kindly be aware that if your purchase is made during a weekend or on a holiday, our team will contact you on the subsequent business day.
-
2. What is the delivery method for the report?
The report, provided in PDF format, will be electronically delivered to your registered email address. To guarantee the delivery of our emails to your inbox, we kindly recommend whitelisting our domain, @marketmindpartners.com. Additionally, marking any emails received from Market Mind Partners as 'not spam' will help ensure successful delivery of the report.
-
3. What ordering methods are at your disposal?
If you are making a purchase on a company’s behalf, it's essential to have the authorization to make procurement decisions. You can place your order using the following channels:
Ordering by Telephone: Please contact us at USA/Canada Toll-Free XX (For International Clients, Dial XX) and engage with our customer service representative to initiate the order process.
Ordering by Email: Kindly forward all your requirements and inquiries to sales@marketmindpartners.com. Be sure to provide comprehensive details, including billing and delivery addresses, along with your preferred payment method. Our dedicated team will promptly respond within one business day.
License Type and Purchase Options Related FAQ's
-
1. What are distinctions between single user, multiple user, and enterprise user licenses?
A 'Single User License' purchase provides access to a specific report for the exclusive use of one individual and should not be shared with colleagues within the same organization.
A 'Multi-User License' purchase allows access to a specific report for a defined group of two to five users within the same department and company.
An 'Enterprise License' purchase provides unrestricted access to a specific report for a company-wide audience, encompassing subsidiary companies or other entities within the corporate group.
-
2. Is it possible to purchase individual chapters or segments from a study?
We typically do not encourage the standalone sale of individual segments from within a study, as it may not accurately convey the study's intended context or offer a comprehensive market overview. Nevertheless, on a special case basis, we may provide select chapters tailored to specific client requirements. For further details, please reach out to our sales representative at +91 7057024343 or via email at sales@marketmindpartners.com.
Payments & Invoicing Related FAQ's
-
1. What type of payments are accepted?
We support the following payment options:
- Online payment through
- Visa Card
- Mastercard
- American Express
- Bank Wire Transfer
- Pay Pal
- Online payment through
-
2. Can we expect to receive an invoice for my purchase?
Upon completing your purchase, you will promptly receive an electronic invoice. Market Mind Partners also offers pro-forma invoices to assist with purchase decisions. Should you have any further inquiries, we encourage you to reach out to our sales department at sales@marketmindpartners.com.
-
3. Could you please provide information regarding the payment terms?
Kindly be aware that payments made are considered non-refundable, in accordance with both our company's policy and industry standards. Our products and reports are designed to facilitate knowledge transfer, and consequently, refunds are not applicable once clients have accessed and utilized the study. To proactively prevent such situations, Market Mind Partners extends comprehensive and transparent pre-purchase resources to assist all our clients.
-
4. I am encountering an issue with processing the payment?
Instances of such issues are infrequent. Nevertheless, should you encounter a challenge while completing the payment form, our system will notify you if the gateway is unable to verify your credit card information. Based on our experience, the most common payment-related problem is a billing address mismatch. However, if you encounter any other payment-related issue, please do not hesitate to contact us, and we will promptly investigate and address the matter without delay.
-
5. I have encountered a message stating, 'This transaction cannot be processed (Payment Decline).
- The error code in question is specifically associated with two scenarios: a billing address discrepancy or a low credit limit. If the billing address provided does not correspond with the address to which the card statement is sent, the transaction may be declined. This frequently occurs when there has been a recent change of residence and the address on file has not been updated accurately.
- Additionally, there is the possibility that the card's credit limit is nearing its threshold, or your bank has suspended the payment due to an unusual transaction, such as a substantial amount, in the interest of account security. We recommend reaching out to your bank to authorize the transaction, ensuring a successful payment processing.